Shipments are made by registered post. Shipments usually arrive within Europe in 1-2 weeks, outside of Europe in 2-4 weeks (except during Christmas Holidays when delays are possible). If you would like a tracking number, please write to us in 5 working days at Info@RehaDesign.com.
If you are not at home when the postal worker attempts to deliver, they will leave a notification in your mail box because someone will have to sign for it. Please look for that notification, it can be small and easily mixed with junk mail. Registered post is very reliable. In all of our years of business only 2 parcels have ever gone missing. However, occasionally we receive unclaimed parcels returned by the post office.